Terms & Conditions

Dental United Group
ABN: 94 622 280 620 1.

1. GENERAL
1.1 All Goods and/or Services provided to the Customer by Dental United Group are subject to the following terms and conditions ("Terms"). These Terms, together with any credit application or works requisition or similar order form constitute the entire agreement ("agreement") between the Customer and Dental United Group for the Goods provided and/or Services performed.
1.2 Any amendments to these Terms must be agreed by Dental United Group in writing.
1.3 If any provision of these Terms is invalid or unenforceable for whatever reason, the remaining provisions shall remain in full force and effect.
1.4 If the Customer orders or accepts Goods or Services, the Customer will be deemed to have accepted these Terms.

2. ADVICE
To the extent permissible by law, any advice recommendation, information, assistance or service provided by Dental United Group in relation to the application or use of goods is given in good faith and is believed by Dental United Group to be appropriate but is given without liability or responsibility on Dental United Group’s part.

3. ORDER, DELIVERY AND ACCEPTANCE
3.1. All orders placed by phone, facsimile, email or any other means are subject to confirmation and acceptance by Dental United Group. An acceptance of the order by Dental United Group is then to be an acceptance of these Conditions by the Customer and these Conditions with the delivery and returns policy will override any conditions contained in the Customer’s order.
3.2. To the extent permissible by law, Dental United Group may adjust prices in the event of price changes or mistakes made by suppliers on reasonable prior notice to you. If Dental United Group requests payment for increased prices, the Customer may cancel the order by giving notice to Dental United Group, which must be received within 7 days of the announcement of the increase.
3.3. Dental United Group will, through a selected freight company, deliver the Goods to the Customer ordered to the address specified in the order, within the agreed time frame, subject to their availability. Where the Goods are not available Dental United Group will notify the Customer as soon as possible. Anyone at the delivery address who receives the Goods will be presumed by Dental United Group to be authorised to receive the Goods. 3.4. Freight charges are applicable and vary from time to time. The Customer will be charged for any freight charges associated with delivery of Goods.
3.5. Once the Goods are delivered to the Customer, the Customer is responsible if the Goods are lost or damaged.
3.6. The Customer is deemed to have accepted delivery of the Goods:
3.7 You have 3 days from receipt of the Products and Services to which the Invoice relates to notify us in writing if the Products and Services are not in accordance with your order, otherwise you will be taken to have accepted the Products and Services and your liability to pay for it.
3.8 Risk to the Goods, unless otherwise agreed in writing, passes to the Customer upon delivery to the Customer or its agent or to a destination nominated by the Customer or to a carrier commissioned by the Customer
3.9 All Ownership of Goods remains the property of Dental United Group until payment is received in full.

4. RETURNS
Goods returned must be received within 7 business days from purchase to be accepted for credit. Returned goods must be in good order and packed correctly.

5. PAYMENTS
5.1 All Goods and Services must be paid for in full within 7 days of invoice date excepting of the following conditions.
5.1.1 If equipment supplied is more than $2000 then; i. A deposit of 50% prior to work proceeding on acceptance of quote, after all consents have been approved. ii. The remaining 50% is due within 7 days following invoice.
5.2 Payment must be made by the due date by way of cleared funds in full without deduction, counterclaim or set off whatsoever.
5.3 Unless otherwise agreed in writing the amount payable shall be that shown on the Dental United Group invoice.
5.4 If the Customer disputes any or all of an amount contained in an invoice, the Customer will:
5.4.1 Immediately notify Dental United Group of the dispute and provide reasons for the dispute;
5.4.2 Negotiate in good faith with Dental United Group to resolve the dispute.
5.5 If payment is not made by the due date Dental United Group may charge the Customer default interest on the unpaid amount at a rate equal to 10% per month on the outstanding balance to cover administration costs.
5.6 Dental United Group may deduct or withhold any amount (whether by way of counterclaim, set-off or otherwise) from any money owing by Dental United Group to the Customer on any account whatsoever.